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I would like to add my contribution to this matter by advising any one who is planning to join or start buying gold from Karatbars not to do so. PLEASE PLEASE DON’T!!!!!!
I was buying from them when I suddenly noticed that the our local jeweller was selling the same amount of gold for about £70 less in price , that is even with the storage , it was still so much more expensive. Also , when I was about to close my account, they only allowed me to request 9 grams of gold back, everything else behind the decimal point becomes theirs. I do not think this is fair, if they can adjust the amount of gold you can buy by the decimal point, they should be able to give you back everything, after you paid for it, without any hassle phoning or writing back and forth.
And then there is the membership card they encourage you to buy before you start to purchase gold, quite expensive and non refundable nonsense!