they created the TOP with every Policy Change they made….. I continued to make tops through good years and BAD some where better than others but I always kept control ,I improvised when necessary,some businesses around me closed long before I sold .THere was an ARBYS across the street very well managed ..He did the same as I .I saw many come & Go ..Champs Hambergers,LUMS, Pancake houses,Cafeterias etc in Bad years I grew 1 % ..in mt best 30 % .I had competition from Krispy Kreme 1 mile away been there for 20 years before me… I always kept good relations with Employees and Customers .
I avoided Corporate advice telling me to recruit help from competition..I never did that (I didnt need to make enemys. They told me to raise prices to solve every problem I refused ..The Corporate philosophy was to build another Dunkin Store as near to me as possible so they could benefit from MY hard work.They ended up building 7 stores to compete with me .Every store they built cut into my sales .. They all went broke ..all of them.They tried to force me to raise prices so they could get more of my sales..I refused because I WAS THE LOW COST producer CORPORATE could not compete with me ..
They became the ENEMY ..my own Franchisor ..They finally got me out when my lease expired and they doubled my RENT .They made me an offer and I took it …..Then they closed ALL of their stores 13 in the same city because of their Greed. Some were franchised some corporate owned ..
Im the only one that GOT PAID…The other Franchisors lost everything ,their lifes savings ! It was a blood bath…!