Interesting story, thanks for taking the time to share it. For many years I was a one man fabricating business. Occasionally I’d get some temporary help from my kids. I learned to not let the customers “steer” me. I stuck to my guns all the time.
I’ll never forget this purchasing agent, Bill Scharf was his name. He calls me one day and says…..Mr. Copper, ya know, that price quote you gave me, it was actually double the price I got from someone else.
I immediately don’t care, and at that point I actually WANT the other guy or company to get that job. So I tell him, well Bill, it’s your job to give the job to the other guy. Then he starts stuttering, but but it will take me 6 weeks to get the parts.
Then I say…If I worked that cheap, I’d also be so loaded down and I would also need 6 weeks. That guy is technically out of business, if he can’t get a small job done promptly. Naturally I got the job. I don’t believe those type of people anyway. You can’t trust what they say. They bluff.