fios tried to scam me ..they delivered internet speed far below what I was led to believe I was getting ..Router not functioning properly then charged me rentals on devices I never got or were supposed to be free .Then when I told them how unhappy I was with them they agreed to give me credits and fix things ..that was two months ago ..The new system was installed at current speeds and works fine ,but the credits are nowhere to be seen ..despite getting my son in Law to call them in addition to my self calling them …He suggested he might could help ,( he’s been an executive at Major corporations like IBM,HP CompAssc..etc they give a lot of lip service ,but credits never got here )..Im looking to get rid of them too at this point…Cable companies only know how to raise prices ..Fios tricks initial service customers by giving discounts at the inception and then they disappear and any changes you make start out the same ..everything starts out at a “discounted price” and after a year disappears giving them increases not just by increasing FEES ,raising Rates and the disappearing discounts….NOT getting the credits promised is the last straw !
All I need is internet service ,I about to get rid of TV ..I already long ago got rid of telephone ridiculous fees and taxes by going to Ooma phone ..best thing ,I saved thousands already !