Loading ...I understand respectively. It started here sign out sourcing. Then you get people who can understand English but simple English or American not anything fast or complicated. I personally would not take a job like that unless I could speak the language well enough but with unemployment rates what they are in other countries it would be hard to compare when you have few options. Then what would take minutes turns into a hour. To save time you try to get to the right department at least it waisting much time with them. It used to be during our time zone you could talk to a American but now it’s hard to say who’ll pick up. They expanded to outsourcing per demand I guess for the purpose of not having to wait long. I’m guessing But I think what happened is I suspect they never transfered me to a internal american number and pretended to be one but got caught up when they were transferring me around on what department I was supposed to be talking to and were customer service.
You know they do that on broker calls. Customer service will try to act like brokers. I learned that the hard way and the thing is when they realize they can’t they don’t try to ask if simple or transfer you to a real one so I have little patients for these know it all’s anymore as briefly as I talked to them.
Your right though, there trying to make everything digital or computerized claiming just like talking to a person. It’s no where near capable for that besides simple tasks, not problem solving, plus eliminating jobs anyway they can.
Maybe one should come up to replace Government.